Privacy Policy

1. Introduction

At Braind, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered document analysis platform. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name, email address, and contact information
• Account credentials and profile information
• Payment and billing information
• Communications with our support team

Document Content

When you use our Service, we process:

• Documents you upload for analysis
• Text content extracted from your documents
• Analysis results and insights generated
• Chat conversations and queries

Usage Information

We automatically collect certain information about your use of the Service:

• Log data, including IP address, browser type, and operating system
• Usage patterns and feature interactions
• Performance metrics and error reports
• Device information and unique identifiers

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your documents and generate analysis results
• Respond to your comments, questions, and customer service requests
• Send you technical notices, updates, and administrative messages
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and enforce our terms

4. Data Processing and AI Training

Important: We do not use your document content to train our AI models unless you explicitly opt-in. Your documents and analysis results remain private and are only processed to provide you with the Service.

We may use aggregated, anonymized usage patterns to improve our Service, but this data cannot be traced back to individual users or specific documents.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• Consent: We may share information with your explicit consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• End-to-end encryption for data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• SOC 2 Type II compliance
• Regular employee security training

7. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. You can delete your documents and account at any time through your account settings. Upon account deletion, we will remove your personal information and document content within 30 days, except where retention is required by law.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses approved by relevant authorities.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: